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EU Fines Uber $966 Million Over Automated Driver Deactivations

EU Fines Uber $966 Million Over Automated Driver Deactivations

The penalty, issued by the Dutch Data Protection Authority, is one of the largest GDPR enforcement actions against a gig-economy platform and tests how far EU regulators will go in applying data...

Gab-E Intelligence Platform · August 23, 2026

The Dutch Data Protection Authority has fined Uber approximately $966 million for violating the European Union's General Data Protection Regulation by automatically deactivating drivers through fully automated decision-making, according to a report by Al Bawaba published August 23, 2026. The authority determined that Uber's automated systems deprived drivers of income without human review, a practice the regulator said contravenes GDPR protections governing automated individual decision-making.

The investigation originated with a complaint filed by 171 French drivers who reported Uber to a local human rights organization, which subsequently escalated the case to data protection authorities, according to Al Bawaba. The drivers alleged they had been removed from the platform without adequate explanation or human oversight of the decision.

The GDPR, in force across all EU member states since 2018, includes Article 22, which gives individuals the right not to be subject to decisions based solely on automated processing when those decisions produce significant effects on them. Employment and income consequences are generally considered significant under that standard, according to the text of the regulation published by the European Commission.

Uber has faced prior GDPR enforcement actions in Europe. The Dutch Data Protection Authority previously fined the company 290 million euros in 2023 for transferring European drivers' personal data to the United States without adequate safeguards, as reported by Reuters at that time. The company's response to the current fine, and whether it intends to appeal, was not stated in the available source material. The Dutch Data Protection Authority's official decision documents would contain the full legal findings and any compliance timeline.

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